Privacy

Privacy Policy | goWFH.com.au
goWFH.com.au is committed to delivering high-quality home office solutions while protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using this site, you agree to the terms outlined in this Privacy Policy.

To learn more about the Australian Privacy Principles, please visit the Office of the Australian Information Commissioner (OAIC).

What Personal Information Do We Collect and Why?
Personal information refers to any detail or opinion that identifies you — such as your name, email address, phone number, billing or shipping address.

We collect this information to:

Process and deliver your orders

Provide customer support and communicate with you

Offer personalised product recommendations or services

Improve our website, content, and marketing efforts

Send promotional communications (if you’ve opted in — you can opt out at any time)

We collect personal data via:

Website forms and order checkouts

Phone calls, emails, or in-person interactions

Cookies, web analytics, and browsing behaviour

Third-party tools and services (e.g. payment processors, delivery providers)

Where appropriate, we will explain why we’re collecting the information and how it will be used.

Sensitive Information
We generally do not collect sensitive personal data (such as health records, religious beliefs, political opinions, etc.). In limited situations, such as employment applications, we may request this information with your explicit consent.

Information from Third Parties
We aim to collect personal information directly from you. However, we may occasionally receive data from trusted third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information we’ve received and how it is used.

Please note: This Privacy Policy does not apply to third-party websites or services linked from our website. We encourage you to review their privacy policies separately.

Disclosure of Personal Information
Your personal information may be shared:

With service providers (e.g. couriers, payment platforms) to fulfill your order

With third parties where you have provided consent

As required or authorised by Australian law

We do not sell or rent your personal data for marketing purposes.

Data Security
We take reasonable steps to safeguard your personal data from loss, misuse, unauthorised access, modification, or disclosure. Data is stored securely on platforms that meet industry security standards.

When personal information is no longer required, we will take appropriate steps to de-identify or securely destroy it.

Access & Correction of Personal Data
You may request access to the personal information we hold about you at any time. We will provide it (subject to legal exceptions), and help you correct inaccurate or outdated details.

We don’t charge for access requests, although a small admin fee may apply for physical copies. You may be asked to verify your identity before access is granted.

Keeping Your Information Updated
It’s important that the information we hold is accurate and up to date. If your personal details change, please notify us promptly so we can update our records and continue providing you with high-quality service.

Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technologies, or legal obligations. The most current version will always be available on our website.

Questions or Complaints?
If you have any questions, concerns, or complaints about this Privacy Policy or how your information is handled, please contact us:

📧 Email: customerservice@homelements.com.au

We will respond promptly and do our best to resolve any issue."